Terms of service
Buyer Acknowledgment
By submitting payment, the Buyer acknowledges that:
• They are 21 years or older
• They understand the nature of the products & the it is the sole responsibility buyer how they use this resource
• They (the buyer) accepts the terms of this agreement & agree with the disclaimer
Payment Confirmation:
The Buyer confirms that full payment has been submitted for the goods listed in the order confirmation email. Once payment is received and confirmed, the order will be processed for shipment. Pending payments for orders will not be shipped until the payment clears. Unpaid orders are canceled within an hour; after 3 unpaid orders, orders are canceled within 5 minutes. Repeated violations will result in immediate order cancellation and forfeited payments.
Payment Options:
Credit card, Affirm, and Klarna (Affirm & Klarna available for returning buyers). The seller reserves the right to refuse any payment method at their discretion.
Invoice Payments:
Approved buyers may use invoice payment. Failure to pay an approved invoice will result in a $15 fee on the next invoice request. Invoice requests from non-returning customers or those with prior payment issues may be automatically canceled. Canceled orders will not be discussed further, but you may re-submit using standard payment methods. Invoice processing may take up to 12 hours. Orders should be paid promptly after receiving the confirmation email. Delays in payment may delay processing and shipping. Buyers have up to 12 hours to pay the invoice from the time it is sent.
Shipping Policy:
Orders are typically shipped the same day if payment is confirmed before 2:00 PM (Monday–Friday, excluding holidays). Orders placed after 2:00 PM will generally ship the next business day.
- A rush shipping option is available for a fee. This includes weekend shipping (10AM–4PM) and same-day shipping for orders paid after 2PM (2PM–6PM).
- Delivery times vary based on the buyer’s location and carrier schedules.
- Ordering close to weekends & holiday may delay your delivery.
- The seller is not responsible for delays caused by shipping carriers, weather or incorrect shipping information provided by the buyer.
- We recommend placing orders at least one week in advance to allow for any unexpected delays.
- If a package is lost or damaged by the carrier, the buyer may file a claim directly with the carrier according to their terms.
- If your package is late, the buyer agrees to contact the carriers.
Invoice Payments:
If you are approved for invoice payments and fail to pay, there will be a $15 fee for your following invoice request. Requests for invoice payment from non-returning customers or those with previous ordering issues will result in automatic cancellation. There won’t be any further engagement about inquiries that are canceled but you may re-submit an order with available payment methods. Invoice payment options may take up to 12 hours to process, rest assured will handle all requests.
Support & Communication:
We strive to make all important information available on our Linktree and Discord. Please check these resources first, as we are continuously adding more content. If you still have questions after checking, feel free to reach out. Due to increasing volume, responses may take 24–48 hours.
( Contact Email: Info@mproglobalinc.com )
No Returns or Refunds
Due to the nature of the products sold, all sales are final. No refunds, returns, credits, chargebacks or exchanges will be issued.
These terms help us manage our growth more efficiently while continuing to serve you well. We’re always open to constructive feedback.
Thank you for being part of the MPRO GRAPHICS community. We truly appreciate your trust and understanding as we evolve, and we will continue showing our gratitude as always.